What Types Of Delivery Do You Offer?
2. We also offer a threshold delivery. With this service the delivery company will deliver the product into the 1st dry area of the house or the garage. This service will not include stairs or an entrance with stairs. All of our companies carry proper liability insurance.
How Quickly Can You Ship?
Orders are processed within 2 business days. Unless Otherwise noted, most items are delivered within 3-10 business days (estimated times). The actual delivery times may vary depending on the area, weather, etc. If you request an in-home basic delivery, please add an additional 5-7 days to most areas.
Do You Charge For Shipping?
Shipping charges ( if any ) will depend on many factors.
Certain items come with free shipping, some heavier items are $100 flat rate charge, regardless of the zip code. Please add an additional $99 for an in-home basic delivery ( available in select areas ).
What Is Your Return Policy?
We offer a 14-day return guarantee. After you receive your order, if the product does not match the decor of your home, your taste, your colors, or just plain didn't meet your expectations, we will provide you with a refund.
For more info, please visit our policies page.
What Is The Product Warranty?
Unless otherwise noted on the product page, all items come with a 1-year warranty against manufacturing defects. Any manufacturing defect claim should be filed directly with the manufacturer along with sales receipt.
What Are Your Company Policies?
For detailed pre and post sale policies, please email us at firstname.lastname@example.org.
How Do I Contact You?
We are here to help. Please don't hesitate to contact us with any questions, comments or issues.